Terms and Conditions

  1. Detailed description of goods and/or services
    New Hanover Preparatory School is a school in the Education industry that provides educational services that assist in teaching the students of New Hanover Preparatory School.
  2. Events: payment and cancellations
    Full payment must be made at the time of booking. No refunds. If you are unable to attend your booked event, you will be issued with a credit note for another event if at least 7 days notice is provided.
  3. Return and Refunds policy
    The provision of goods and services by New Hanover Preparatory School is subject to availability. In cases of unavailability, New Hanover Preparatory School will refund the client in full within 30 days.
  4.  Customer Privacy policy
    New Hanover Preparatory School shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from here: http://www.polity.org.za/attachment.php?aa_id=3569 .
  5. Payment options accepted
    Payment may be made via Visa and MasterCard.
  6. Card acquiring and security
    Card transactions will be acquired for New Hanover Preparatory School via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  7. Customer details separate from card details
    Customer details will be stored by New Hanover Preparatory School separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  9. Responsibility
    New Hanover Preparatory School takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  10. Country of domicile
    This website is governed by the laws of South Africa and New Hanover Preparatory School chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  11. Variation
    New Hanover Preparatory School may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  12. Company information
    This website is run by the New Hanover Preparatory School based in Hilton, Pietermaritzburg, South Africa.
  13. New Hanover Preparatory School contact details
    Physical Address: Dalton Road, New Hanover, KwaZulu Natal, South Africa
    Postal Address: P.O Box 55, New Hanover, KwaZulu Natal, South Africa, 3230
    Contact Number: 071 670 7142
    Email Address: info@newhanover.co.za
    Website: www.newhanover.co.za